Selling FAQ's
How is my percentage calculated?
Whenever item you uploaded is purchased a percentage is added to your account which would vary from 60% to 90% depending on the volume of sale of user. If total amount reaches permissible amount user can request for pay-off at end of the current month by providing their PayPal information. On 15th of following month this amount would be credited into their PayPal account.
What rights a buyer gets after my item is sold?
If you sell a file in FlashTerrain you give buyer right to use the content in any way they want it with one time cost they have to incur while buying content. The only restriction apply would be they cannot use content for direct resale anywhere. If for any content you don’t want to provide such rights or you are not able to grant these rights please refrain from uploading such contents.
What type of items can I sell with FlashTerrain?
With FlashTerrain you can sell all kind of flash contents that is solely your creation and for which you can grant all the necessary rights to the person buying this content. You should not upload content which has been derived from or uses any copyrighted content which you don’t have right to use. As a seller you should make sure about the copyright violations for the files you are including with the content for sale. FlashTerrain is not responsible for any legal action taken in case of copyright violation. For more information you can see
copyright page.
Why am I unable to upload my content?
Normally user should not face any issue for uploading right contents which includes zip content, thumbnails and demo version. If you are having difficulties uploading any item please contact
support with all the information used while filling upload form and any error message you been receiving.
What I do if my item is rejected from being sold?
If your item is rejected from being sold with FlashTerrain, you would be provided reasonable explanation for the decision taken. If you feel like the file been rejected with unfair explanation you are free to contact
support with justifications. Your request would be taken care by approval team but finally acceptance of product for sale would be made by approval team.
What if I am not comfortable with pricing of my item?
Prices of items listed for sales are set by FlashTerrain. This is done to keep the trading process between seller and buyer in the flow. If u feel your item is priced too low you may contact
support with your explanation. FlashTerrain would look in your request and price maybe updated if explanation sounds reasonable. If you are still 0not satisfied
with the pricing of item you can request for the removal of item from sales.
How can I remove my item from FlashTerrain?
To remove any item from FlashTerrain you need to contact support with the request for removal of item from sales. Once your request is processed corresponding item can be removed from the list and all the earning would be credited to your account for the sales of item till time of removal.
When would my items be removed from FlashTerrain without my permission?
Item would be removed from FlashTerrain listing without your permission if during FlashTerrain’s annual review the file is found to outdated or is no more useful. User would be given a notice to make necessary changes and upload updated content for sale with FlashTerrain again. This is done to keep FlashTerrain clean and up to date.
How can I read comments on my item pages?
You can review your items comments by clicking in items from sales. All items of user would be listed under “my earning” Tab available once you login into your account. From my earning tab you can reach the items description which has all the comments for particular item listed with it.